Ipad and iPhone of Brighton Dome website

Ticketing & eCommerce

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Integrated eCommerce and ticketing solutions that focus on driving sales and revenue

Our industry-leading filtering and event ticketing systems have been specifically designed to improve the visibility of performance and increase ticket sales

Warwick Arts Centre

Empowering users with refined filtering technology and improved Spektrix ticket booking integration

25%

Increase in online ticket sales

Dundee Contemporary Arts

Crafting a digital gateway that invites, inspires and connects audiences with this venue’s expansive cultural offering.

94%

Increase in per-user revenue

An iPad shows the DCA website over a red-tinted image of the DCA building. There is a white border close to the edge of the image

Turner Sims

A website renovation to increase awareness, website visitors and conversions for this iconic music venue

209%

Increase in first time purchasers

Brighton Dome and Brighton Festival deal with 650 events. Grandad’s new ticket filtering system has meant users can speed through their journey and easily find the right experience for them.

Marilena Reina Brighton Festival

Solutions with proven results

Average monthly totals across all relevant Grandad clients

£523k

Total ticket sales

Working with the best

The journey from viewing a show’s details, through seat selection and onto the final ticket purchase is typically where most visitors fail to become customers. It’s essential that visitors can intuitively select seats in a variety of different ways - such as view of the stage, price band, and accessibility - on all devices. From there, the purchase process must be a seamless extension of that seat selection journey.

Grandad offers a comprehensive suite of technology and integration solutions designed to leverage and extend the capabilities of the industry-leading platforms, enhancing customers' ticket purchase experience whilst automating previously manual admin tasks.

Our solutions provide our clients with an extensive range of tools to enhance their administrative efficiency and customer experience, all without compromising the functionality of their chosen ticketing platform.

The latest innovation from our R&D programme is the Custom Basket feature. This leverages custom API calls and direction connections to eliminate the majority of, if not all, ticketing platform iframes from the booking process, creating a seamless, intuitive and enjoyable ticket-purchasing experience